Privacy Policy

Last updated: February 2026

RC Access (“RC Access”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit https://rcaccess.com/ (the “Site”), contact us, schedule appointments, make payments, or engage with our advisory services.

1. Scope of this policy

This Privacy Policy applies to:

• Visitors to the Site
• Individuals who submit enquiries or schedule consultations
• Clients engaging advisory services
• Individuals whose information is shared with us in connection with services

2. Who we are

Data controller: RC Access
Privacy contact: info@rcaccess.com

Privacy-related requests may be submitted by email.

3. Categories of personal information we collect

3.1 Information you provide directly

• Name, email address, and phone number
• Message content and enquiry details
• Consultation notes and scheduling information
• Information voluntarily provided during advisory discussions
• Billing and invoice-related information

3.2 Payment and transaction data

Payments are processed through third-party payment providers. We receive confirmation of payment status and transaction references but do not store full payment card details.

3.3 Automatically collected data

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited and interaction behavior
• Referral sources and session analytics

4. How we collect information

• Contact forms and enquiry submissions
• Email communications
• Scheduling tools (e.g., Calendly)
• Payment and invoicing systems
• Cookies and tracking technologies
• Analytics and session measurement tools

5. How we use personal information

We use personal information to:

• Respond to enquiries and provide advisory services
• Schedule and manage consultations
• Process payments and confirmations
• Improve Site performance and user experience
• Analyze service demand and traffic trends
• Maintain security and prevent misuse
• Comply with legal or regulatory obligations
• Communicate service-related updates

6. Sharing and disclosure

We do not sell personal information.

We may share information with:

• Inimex and other professional partners to support advisory services
• Scheduling and communication providers
• Payment processors and invoicing tools
• Website hosting and technical providers
• Analytics and performance tools
• Authorities where required by law

Recipients are expected to use information only for legitimate service purposes.

7. Cookies and analytics

We use cookies and tracking tools to operate and improve the Site.

Tools may include:

• Google Analytics (GA4)
• Google Tag Manager
• Meta Pixel
• FullStory session analytics

You can control cookies through your browser settings.

8. International transfers

Some service providers operate internationally. Personal information may be processed outside Canada. We take reasonable steps to ensure appropriate safeguards are applied.

9. Data retention

We retain information only as long as necessary for advisory services, legal compliance, accounting requirements, and dispute resolution.

10. Security measures

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including secure hosting, encrypted transmission, and controlled access to data.

No system is completely secure and absolute security cannot be guaranteed.

11. Your rights

Depending on your jurisdiction, you may have the right to request access, correction, or deletion of personal information. Requests may be sent to info@rcaccess.com.

12. Children’s privacy

Our services are not intended for children. We do not knowingly collect personal information from minors.

13. Third-party websites

We are not responsible for privacy practices of external sites linked from our Site.

14. Changes to this policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page.

15. Contact

If you have privacy questions, contact:
info@rcaccess.com